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Description of Support Contracts 
Note: A support
services contract is required to obtain ScreenOS or firmware updates.
Reinstatement
Fee: Juniper Networks requires that
when a year has passed since (i) the standard 1 yr. warranty has ended, (ii) a previously
purchased contract has expired or (iii) there has been a transfer of
product ownership, a reinstatement fee (equal to the cost of CorePlus support for that device) must be paid before placing such
equipment under a new support services contract (must be quoted,
contact us (877) 422-5347).
Juniper Networks' Reinstatement Policy
Same-Day Support
must be quoted.
Please contact us (877) 422-5347
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